B2B Accounts Receivable - Collections

Nashville, TN posted on November 11

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If you're looking for the hard to find mix of small company atmosphere with big company benefits, then look no further!  ATECH, Inc. is a well-established 25 year old nationally recognized company that is the Factory Authorized Service Center for over 100+ brands of commercial food service, refrigeration and HVAC equipment. We specialize in providing service solutions for restaurants, hotels, schools, hospitals and other institutions with commercial equipment. Our vision is "to be the premier service provider in the State of Tennessee." Our mission is "to provide the highest level of service, at the lowest possible price, with honesty, integrity and customer service." We only accomplish our mission by aligning ourselves with good people, who have a genuine "servant’s attitude" and desire to help others. We are a very people oriented company that treats employees and customers with respect and appreciation.

We are currently searching for an AR Collections Clerk in Nashville. Part Time/Full Time and an opportunity to work from home.  We need to talk if you have prior high volume commercial collections experience (preferably in the service industry) and you have multiple, strong references.

Culture

ATECH, Inc. is driven by caring, helping people who relentlessly work as a team to deliver an exceptional service experience for our customers, while holding themselves accountable for that - for these are the core values our Customers recognize and hire us for daily, by calling us and trusting our commitment to consistent quality service.

 

Tasks and Duties

  • Make telephone calls and/or email customers in an effort to collect in a timely manner.
  • Follow up weekly until paid.
  • Forward payment information to the appropriate branch for follow-up (ie credit card payments)
  • Send to soft collections if deemed necessary
  • Send customer invoices if necessary
  • Report customer disputes to management
  • Enter collection notes daily into our Cloud based office system
  • Make any customer changes in our office system (contact names/phone numbers/email/etc.)
  • Actively participate in weekly AR meetings reporting all findings and suggesting course of action
  • Solicit guidance/feedback on customer follow up to help in collections
  • Cultivate AP customer relationships

Benefits

  • Salary Range: Negotiable; based on experience.
  • Employee Medical Insurance paid by ATECH
  • Dental and Vision Insurance
  • Life Insurance
  • 401k Retirement
  • Disability Insurance
  • Paid Vacation

This position averages 35 to 40 call contacts a day. Pay is $14.50 to $16.50/hr DOE.  No calls and no agencies please.


Wage

DOE

Experience

Any

Type

Full-time